Privacy Policy

Privacy Policy of SimpleServiceFinder.com

Last updated: 8 July 2025
(This version applies from the launch date of the platform in production mode)

I. Who is the Data Controller?

1. The controller of personal data of users accessing the SimpleServiceFinder.com platform during its testing phase is the technical operator of the project, who is preparing for the formal registration of the company in the United Kingdom.
2. Until the business entity is officially registered, all data is processed in accordance with UK GDPR and with the security measures described in this Privacy Policy.
3. After the test phase and formal company registration, complete operator details will be updated and published in this section.

II. Why do we collect your data?

1. Creating and authenticating user accounts
   • Legal basis: Article 6(1)(b) UK GDPR (necessary for the performance of a contract).
   • Data scope: username, email address, password.
2. Services that do not require an account
   • Includes: browsing and searching listings, replying to ads without registration.
   • Legal basis: Article 6(1)(b) UK GDPR.
   • Data scope: service activity data, session data (OS, browser, location, IP).
3. Services that require an account
   • Includes: full access to platform features (posting listings, sending messages, invoices, purchasing packages).
   • Legal basis: Article 6(1)(b) UK GDPR.
   • Data scope: profile data, platform usage data, device data (OS, browser, location, IP).
4. Handling complaints and claims
   • Legal basis: Article 6(1)(f) UK GDPR (legitimate interest).
   • Data scope: user profile data, usage history, other necessary data to support claims.
5. Security mechanisms and moderation
   • We use SSL encryption for secure transmission, Google reCAPTCHA to protect against bots, and moderation features such as "Report listing" for content that violates our terms or laws.
6. Provisions for business entities
   • If you use our services as a business, your data may also be processed under regulations related to invoicing, taxation, and accounting.

III. Who do we share your data with?

1. Service providers: where necessary to fulfil the contract – e.g. hosting, marketing, email, web push, traffic analytics. Some providers may act as independent controllers (e.g. Google LLC).
2. Public authorities: We may disclose data to law enforcement, regulators, or other government entities if legally required.
3. New owners: In the event of an acquisition or business transfer, your data may be transferred under the same protection principles.

IV. Do we transfer data outside the UK/EEA?

1. Where necessary, data may be transferred outside the United Kingdom or EEA (e.g. to Google LLC) based on Standard Contractual Clauses or other adequate legal safeguards.

V. How do we protect your data?

1. We use SSL encryption, internal security protocols, regular backups, monitoring systems, and Google reCAPTCHA.
2. Data is stored on secure servers with restricted access and constant monitoring.

VI. Data retention period

1. Data is retained for the duration of the user account and service provision.
2. After account deletion, data may be stored for legal obligations or legitimate interests (e.g. for claims) within the timeframe allowed by UK law.
3. Listings – stored up to 24 months after expiry/deletion. Message attachments – stored up to 36 months unless deleted earlier by the user.

VII. Your data rights

1. Right to restrict processing (Article 18 UK GDPR)
2. Right of access to data (Article 15 UK GDPR)
3. Right to rectify data (Article 16 UK GDPR)
4. Right to delete data (right to be forgotten) (Article 17 UK GDPR)
5. Right to withdraw consent (Article 7(3) UK GDPR)
6. Right to object (Article 21 UK GDPR)
7. Right to data portability (Article 20 UK GDPR)
8. You may file a complaint with the UK’s Information Commissioner’s Office (ICO) if you believe your rights are being violated.

VIII. Contact

1. Contact form: available at SimpleServiceFinder.com/contact
2. Email: info@simpleservicefinder.com
3. Postal address: Until registration, we use the project’s technical address: 123 Sample Street, London, United Kingdom

IX. Cookies, local storage, pixel tags

1. Cookies: used for login, remembering preferences, performance analytics.
2. Local storage: stores browser data to improve speed and functionality.
3. Pixel tags: used to track interactions (e.g. email opens).
4. Disabling cookies may reduce certain functionalities of the platform.

Note: We are not responsible for how third-party tool providers (e.g. Google LLC, Meta Platforms) process your personal data. Please review their privacy policies before using their services or submitting data.

X. Third-party services

We may use external plugins or tools (e.g. Facebook, Twitter, Google) that may collect data when you visit our platform. These third parties act independently as data controllers under their own privacy policies. Please review their terms before submitting any data through these platforms.

XI. Responsibility for user listings and ads

The Operator is not responsible for content submitted by users. We moderate listings according to our Terms, but we do not guarantee their accuracy. Users access and act on listings at their own risk.

XII. Geographic scope

1. Our services are primarily intended for users in the United Kingdom. However, we comply with relevant data protection laws applicable to users from other countries when required.

XIII. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page along with the update date. In case of significant changes, we will notify users (e.g. by email or via platform message).

Summary

This Privacy Policy describes how SimpleServiceFinder.com processes personal data in line with UK GDPR and English law. We also encourage you to read our Terms and Conditions.

This Privacy Policy supplements the Terms and Conditions of SimpleServiceFinder. We recommend reviewing them before using the Service.